Company Profile:
Tesco Hindustan Service Centre (HSC) is the operations and technology centre for Tesco worldwide. We function as the nerve centre for the Tesco group, ensuring Tesco global operations run smoothly - anytime, anywhere. Tesco is the first major international retailer to have a fully-owned support centre in India. Situated in Bangalore, Tesco HSC shares the company values and customer focus. Tesco HSC was set up in May 2004 with the aim to enable standardisation and build centralised capabilities and competencies which can be leveraged across the Tesco Group. Currently we are 6500+ people strong and we are known as the hub for innovation across Tesco.
Company :Tesco HSC
Website : www.tescohsc.com
Job Role : Fraud Analyst
Eligibility : BE/BTech/BCA/MTech/MCA
Experience : 1 - 3 Years
Job Location : Bangalore
Job Description:
Report the effectiveness of fraud procedures for each step of the customer transaction Analyse behavioural trends based on historic data and identify remedies to minimise future cost of fraud.
Identify potential weaknesses within our transaction process for which future fraudulent behaviour could result in losses Implement such remedies as are required to minimise the cost of fraud together with internal stakeholders such as IT and CSC team or external stakeholders such as ReD and the police.
Use all available data to build meaningful trends and understanding of fraudulent behaviour, such as chargebacks and clubcard data.
Assist other parts of the Dotcom and Direct business to build processes and understanding of best practice fraud prevention techniques.
Track all fraud cases issued to stores and other areas and ensure full resolution of all cases.
Continuously review and advise the Team Leader on ways to develop the system to take into account different types of transactions coming through the checkouts when new processes are introduced.
Basic excel knowledge is required Candidates with analysis background and SQL knowledge will have an advantage.
Candidate Profile:
Any Graduate except, BE, BTech, MTech, BCA and MCA freshers
Excellent communication and interpersonal skills both written and spoken
Analytical approach and thinking
Years of Experience 1 to 3 years
Prior experience in Fraud Detection skills
Flexible for UK shifts
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