Oracle Corporation hiring for Any graduates "Customer Service Representative" Bangalore- June 2013 Job Title Customer Service Representative 1-Ops Location India,Bangalore... Organization Name Oracle University Department Description Brief Description Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc. Detailed Description Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Focus of work can be in pre-sale or post-sale or both. Job Requirements Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification. Includes new graduate entrant with no professional experience; trainees, interns. Entry level position. Prefer 0-2 years of experience and good communication skills. Additional Details Oracle University is the education division of Oracle. This opening is for OU North America working out of Bangalore.This posting is for Oracle University North America and would require the employee to work night shifts.Knowledge of Spanish language would be a plusShould have excellent English written/spoken communication skills.Should be a graduate with 1.5 to 3 years of experienceShould be willing to work Night ShiftsShould be able to multi task and work in pressureKnowledge of order audit process would be a plusCandidates with knowledge of Oracle 11i/R12 Order Management would be given preferenceCandidates with Education/Training Backoffice process would be preferredPreferably from finance background Apply Oracle Corporation hiring for Any graduates "Customer Service Representative" Bangalore- June 2013 Job Title Customer Service Representative 1-Ops Location India,Bangalore... Organization N... Read more » 05:03